Warranty Policy

30-Day Warranty & Replace Policy - Unipod.store

Coverage:

• Our 30-day warranty covers products that are found to be defective or completely not working upon arrival or near 30 days from reciept.
• The warranty is applicable only if the entire product is not functioning correctly; it does not cover individual features.

Void Warranty:

• The warranty will be void if the product has been opened or tampered with in any way.

Exclusions:

• The warranty does not cover damage caused by water, physical impact, or any misuse of the product.

Redemption Requirements:

• To redeem the warranty, customers must present the original packaging, all items included in the original package, and a valid invoice.
• We also request that you provide a brief unboxing video clearly showing the condition & defect of the product.

Video Requirement:

-As part of the warranty claim process, unipod.store kindly request that you provide a short brief video. The video should clearly show the product, and any visible defects or issues. This helps us expedite the warranty claim or, replace and process.

Later Replace Process:

-Once your warranty claim request is received and inspected, we will send you an email to notify you regarding the approval or rejection of your warranty claim.

-If your warranty claim request is approved:-

a. You have to ship the product to the details provided by us at that time by yourself.

or,

b. Your replaced item will be processed and re-shipped within 2 business days to the same details and shipping + tracking information will be shared with the same.

Late or Missing Replacement: If you haven’t received the replacement within 7 business days, first check the details via tracking details and try to contact the same.

If you’ve done all of this and you still have not received your replacement, please contact us at support@unipod.store

NOTE: In case of warranty claim replace, the Shipping is chargeable up to Rs.100 

 

How to Redeem:

1. Contact our customer support within 30 days of receiving the product.
2. Provide a detailed description of the issue.
3. Our support team will guide you through the warranty redemption process.
4. Return the product with the original packaging, all accessories, and a copy of the invoice.

Note:

• Warranty claims will be assessed by our technical team to determine the nature of the defect.

Disclaimer:

• Unipod.store reserves the right to refuse warranty claims that do not meet the specified conditions.